How to Get the Most from Your Zoom Call
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WHERE WILL MY 1-2-1 CONSULTATION SESSION BE HELD?
Your session will be hosted on Zoom video conferencing. I’ll send you a link via email to join at least 24 hours prior to the session.
If you don’t already have ZOOM you’ll need to download the software onto your phone or computer before you join (don’t let this concern you its very quick & easy)
If you plan to use your iPhone, you can download the free app: Zoom Cloud Meetings. It’s fairly intuitive, so you will only need to click the join link I send to you to join the call, or input the six digit meeting code.
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Please be aware that you will be on video. There is an option to switch to audio only but it’s much nicer for me to see your face if I can!
Audio only? the button is on the bottom left on a PC/Mac and if you are using a mobile device you can disable the video before joining a meeting by clicking the “turn off my video” option after clicking “Join a Meeting”
Important: If you haven’t used Zoom before, please do a trial before our call. It’s really easy to use, but as with any tech there is always the possibility of glitches.
I may have back-to-back calls so I need to be strict on timings. We don’t want to waste the first 10 minutes of your session troubleshooting tech problems!
WHAT TIME SHOULD I ARRIVE?
I’d suggest trying to join the call around five minutes before the start time – although if I’m on a call with someone else you may find the room is ‘locked’- hold tight and I’ll be with you as soon as I can.
WHAT DO I NEED TO PREPARE FOR THE SESSION?
Please complete THE PRE-CONSULTATION QUESTIONNAIRE as requested min. 4 days before the session. This enables me to better prepare for our consultation, with more time for you & any questions on the day. I want to have plenty of time to get familiar with your medical history & current health issues, medications & diet – this enables me to prepare in advance & put our time together to good use.
You’ll get more out of the session if you have fully completed the diet diary(meal timings/brands used etc) & also provided me with your recent GP blood results in advance.
It’s also a good idea to bring along any medications or supplements & or foods you’d like to show me during the session e.g. brands you currently use etc..
WHAT DO I NEED TO BRING TO THE CALL?
If you’d like to make notes in addition to the protocol I give you, then please have a notepad and pen handy. I will also follow up with any of the resources & contacts we discuss our session.
WHAT ARE THE PAYMENT OPTIONS?
I kindly request payment in advance of our session – there are a couple of options how to do this:
1. PayPal – I can send you an invoice/payment request. You dont need a paypal account to pay with PayPal – you can pay with your credit card
2. Revolut – This is a good option as there are no fees involved + its instant! Let me know in advance if you would like to pay by Revolut – you just need my phone number to send money!
3. SumUp – I can send you an invoice which you can pay using your creditcard
Just let me know which option you prefer? email me here
HOW WILL THE SESSION BE STRUCTURED?
1.Firstly, we’ll get clear on your goals, what you are currently struggling with most – health wise – what you would like to tackle first.
2. Together we will create realistic expectations with a defined timeline to work on these. This will result in setting some goals to track
3. We’ll explore the different strategies you could use to achieve your goals & discuss methods to help you stay on track.
4. We will discuss what obstacles you might face as you try to implement your new health focused action plan – and how you will deal with them?
5. I will go through some of the details of the protocol I have prepared for you (a copy of this will be e-mailed on to you afterwards) & also discuss some of the recomended recipes.
6. I will go through any supplements I reccomend & where to get these.
7. Throughout the session, you will be able to ask me any questions & discuss any concerns. If you already have questions in mind, please email them to me in advance, so I can schedule time in our session to address these.
WILL THE SESSION BE RECORDED?
Yes – you’ll be sent the recording 24-48 hours after the session (if not sooner).
CAN I BRING A FAMILY MEMBER?
My 1-2-1 nutrition consultations are just that… 1-2-1… as it is very personal to you. However, I appreciate that if you have a family member or friend that will be instrumental in you improving your health, you may wish to invite them to sit in on the call as an observer.
IS IT OK IF I HAVE MY BABY/CHILDREN WITH ME?
Lovely as they are, babies and children are distracting. You won’t get the most out of the session if your attention is being diverted elsewhere…so please organize childcare for the duration of the call.
WHAT IF I NEED TO CANCEL?
I should be able to reschedule for you no problem with at least 24 hours’ notice. Please email me as soon as you can! nutrition@rachelgraham.ie Please be aware though, I am also trying to accommodate other clients too, so I will do my best to re-schedule you at a time that suits you..
WHAT WILL HAPPEN AFTER THE SESSION?
Following our 1-2-1 consultation, I’ll send you a recording, along with your personalized nutrition protocol which I have prepared for you. This will also be supported by recipes, handouts & possibly links to other resources/contacts which we have discussed during the session.
I’ll also send you an email confirmation for our follow up call in 30 days (via Zoom) to see how you’re getting on. This is included in the price of your initial consultation.
CONFIDENTIALITY
All information gathered from you including name, contact information, and medical history is secured and confidential. Any views expressed by you to me during our session, will be held with the utmost confidentiality. Information will only be released with your consent.
I am fully insured to practice. I am a member of the NTOI – the professional association for Nutritional Therapists of Ireland as well as ANP (Association of Naturopathic Practitioners)
I will oversee and maintain responsibility for your consultation and nutrition plan. Every care is taken by me to provide you with a high level of service that is personal & carefully considered. Your health & well being are my no.1 priority. If you have any concerns please just get in touch.
Thanks & I look forward to our consultation!
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WHERE WILL MY 1-2-1 CONSULTATION SESSION BE HELD?
Your session will be hosted on Zoom video conferencing. I’ll send you a link via email to join at least 24 hours prior to the session.
If you don’t already have ZOOM you’ll need to download the software onto your phone or computer before you join (don’t let this concern you its very quick & easy)
If you plan to use your iPhone, you can download the free app: Zoom Cloud Meetings. It’s fairly intuitive, so you will only need to click the join link I send to you to join the call, or input the six digit meeting code.
Please be aware that you will be on video. There is an option to switch to audio only but it’s much nicer for me to see your face if I can!
Audio only? on the bottom left on a PC/Mac and if you are using a mobile device you can disable the video before joining a meeting by clicking the “turn off my video” option after clicking “Join a Meeting”)
Important: If you haven’t used Zoom before, please do a trial before our call. It’s really easy to use, but as with any tech there is always the possibility of glitches.
I may have back-to-back calls so I need to be strict on timings. We don’t want to waste the first 10 minutes of your session troubleshooting tech problems!
WHAT TIME SHOULD I ARRIVE?
I’d suggest trying to join the call around five minutes before the start time – although if I’m on a call with someone else you may find the room is ‘locked’- hold tight and I’ll be with you as soon as I can.
WHAT DO I NEED TO PREPARE FOR THE SESSION?
Please complete THE PRE-CONSULTATION QUESTIONNAIRE as requested min. 4 days before the session. This enables me to better prepare for our consultation, with more time for you & any questions on the day. I want to have plenty of time to get familiar with your medical history & current health issues so that I can put our time to good use.
You’ll get more out of the session if you have fully completed the diet diary & also provided me with recent blood results in advance.
It’s also a good idea to bring along any medications or supplements & or foods you’d like to show me during the session e.g. brands you currently use etc..
WHAT DO I NEED TO BRING TO THE CALL?
If you’d like to make notes in addition to the protocol I give you, then please have a notepad and pen handy. I will also follow up with any of the resources & contacts we discuss our session.
HOW WILL THE SESSION BE STRUCTURED?
1.Firstly, we’ll get clear on your goals, what you are currently struggling with most – health wise – what you would like to tackle first.
2. Together we will create realistic expectations with a defined timeline
3. We’ll explore the different strategies you could use to achieve your goals & discuss methods to help you stay on track
4. What obstacles might you face as you try to implement your new health focused action plan – and how will you deal with them?
WILL THE SESSION BE RECORDED?
Yes – you’ll be sent the recording 24-48 hours after the session (if not sooner).
CAN I BRING A FAMILY MEMBER?
My 1-2-1 nutrition consultations are just that… 1-2-1… as it is very personal to you. However, I appreciate that if you have a family member or friend that will be instrumental in you improving your health, you may wish to invite them to sit in on the call as an observer.
IS IT OK IF I HAVE MY BABY/CHILDREN WITH ME?
Lovely as they are, babies and children are distracting. You won’t get the most out of the session if your attention is being diverted elsewhere…so please organize childcare for the duration of the call.
WHAT IF I NEED TO CANCEL?
I should be able to reschedule for you no problem with at least 24 hours’ notice. Please email me as soon as you can! nutrition@rachelgraham.ie Please be aware though I am trying to also accommodate other clients too.
WHAT WILL HAPPEN AFTER THE SESSION?
Following our 1-2-1 consultation, I’ll send you a recording, along with your personalized nutrition protocol which I have prepared for you. This will also be supported by recipes, handouts & possibly links to other resources/contacts which we have discussed during the session.
I’ll also send you an email confirmation for our follow up call in 30 days (via Zoom) to see how you’re getting on. This is included in the price of your initial consultation.
CONFIDENTIALITY
I am fully insured to practice. I am a member of the NTOI – the professional association for Nutritional Therapists of Ireland as well as ANP (Association of Naturopathic Practitioners)
I will oversee and maintain responsibility for your consultation and nutrition plan. Every care is taken by me to provide you with a personal high level of service.
All information gathered from you including name, contact information, and medical history is secured and confidential. Any views expressed by you to me during our session, will be held with the utmost confidentiality.
Information will only be released with your consent.
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